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Visited the Hornby shop today for a simple manicure. no polish. Have been going to this salon since it opened. Was told it would be 5 mins wait, was 15 mins, others taken before me that were also walk ins. Shop very untidy. My person continually getting up to see other people at counter Not impressed, doubt I will be back. Another customer next to me felt the same way, 1.30 appt, and was still there at 3pm. Sang needs to concentrate more on her image at the Hornby store, and maybe put someone in charge that knows how it should be run.
