A comfortable and happy resident is directly linked to the quality of our people, so we place heavy emphasis staff selection and on-going training. It’s fair to say our professional development programme is unmatched in New Zealand.
We have two fulltime training staff overseeing our professional development programme to make sure it supports our promise of best-in-class care. Met by this is our staff’s passion for what they do and the on-going desire to up-skill. Our progressive pay structure recognises this and rewards staff for taking their training the full distance.
Comprehensive training is essential in our eyes. By design, it covers CPR, first aid, health and safety, food control and a host of relevant clinical topics. In fact, our training is so thorough it wins awards. In 2015, 2014 & 2013 Oceania won the ‘Health Ed Trust Training and Staff Development Award’ at the New Zealand Aged Care Assistance Excellence in Care Awards.
What really sets Oceania apart from other places is the highly individualised care we provide each resident. We develop a unique Person-Centred Care plan for every resident in our care. A Person-Centred Care plan includes likes and dislikes, but are not just about whether you like crackling with your roast pork. They cover 18 key aspects including their medical history, the likelihood of falls and accidents, other risk factors, family relationships, culture, spirituality and more. Care plans are developed with family and each plan is closely monitored by the resident’s registered nurse. Every staff member assigned to the resident will read the care plan so that they know what to do and what not to do, to care for each resident. Care plans are reviewed every 6 months, in consultation with family, or more frequently if conditions for the resident change.
Fresh, tasty, nutritious and loads of variety, our home cooked meals are what you’d cook for yourself at home. Shepherd’s pie, roast pork with crackling, lambs fry and bacon, fish and chips and other old favourites are served with all the trimmings. And why not have a glass of wine if you fancy?
Don’t let it spoil you for dessert – it might be bread and butter pudding, sticky date pudding or strawberry ice-cream and berries. Take your time. Enjoy. Chat to friends. And, if you can manage it, have a second helping of pudding.
Food isn’t just about our old favourites though. We often have theme days, like Bastille Day or St Patrick’s Day. Activities Coordinators get into the theme – making flags and rosettes with the residents, playing music and decorate the dining room. Everyone, including staff, get dressed up. And the kitchen teams show off their culinary skills with themed treats like croissants and Coq au vin.
Jess, our very own dietician, designs delicious, balanced summer and winter menus for all of our homes, including theme menus. Menus rotate every four weeks, so there’s always something new to look forward to. In amongst the family favourites there’s the occasional culinary surprise, like chicken satay for the more adventurous. Jess also designs menus for special dietary needs, meaning everyone always eats well.
Food is about family and friends getting together and sharing the moment. So do as you’ve always done and invite them over for a Sunday lunch. They’ll always be made to feel welcome. And you’ll enjoy it as much as ever.
Afternoon tea with a real NASA astronaut, a day out as an extra in a TV commercial, a Guy Fawkes party with all the neighbourhood families, five retired 50’s fashion models taking one last twirl on the catwalk – sound like something you’d do at your home? Our residents can say ‘yes’.
Of course, we also have the perennial favourites, like old time sing-alongs, quizzes and games, Zumba and exercise classes, bowling, guest speakers and SPCA animal visits. And the resident’s minivan is hardly ever sitting idle, usually on the road for shopping trips, heading to shows, lunches, picnics, gardens, parks or beaches.
No need to give up the hobbies that have kept you out of trouble all your life. You can join in with others and chat while you work, or you might prefer time by yourself to concentrate and get some space.
We believe life is for living, which motivates our Activity Coordinators to constantly come up with ideas to make sure there’s something for everyone – be it high or low octane. So if you’d prefer get involved in something a bit quieter, or simply enjoy your own company, the choice is yours.
Fill your day with things you love. After all, it’s not just the young ones who have all the fun.